Ordering

Payment is taken via Paypal. www.cloverberry.com is a secure site with Rapid SSL Certificate.

You will be emailed upon receipt of your order.

Delivery

Our standard delivery is UK Next Day-£5.95 Orders received before 12 midday Monday-Thursday will be delivered the next working day via Royal Mail Special Delivery and requires a signature.

Please note that orders placed after 12 pm on Thursday will be delivered on a Monday.Orders placed on a Saturday or Sunday will be delivered on a Tuesday.

UK Saturday-£7 a Saturday delivery can be arranged via Royal Mail guaranteed Saturday delivery. Applies to orders received by 12pm on a Friday.

Parcels sent via next day delivery and Saturday delivery will require a signature on delivery, therefore please inform us if you would like your order delivered to an address other than your billing address, or if you have any special delivery instructions.

EU-£7 via International signed for post. Please allow 5-10 working days for delivery.

Rest of World-£10 via International signed for post. Please allow 5-10 working days for delivery.

Returns

You may return an item bought on Cloverberry within 14 days of receipt using the returns label provided. Alternatively our address is: Cloverberry, 10 Belton Lane, Grantham, Lincs, NG31 9HL, UK

It is advisable to return your item via recorded delivery, as Cloverberry cannot be liable for goods lost in the post.

All items must be returned in their original condition and unworn.

Refunds

You will receive a full refund excluding shipping costs within 30 days. The refund will be credited to the original purchaser's card via Paypal, excluding shipping costs. 

Sale items are accepted for returns and refunds.

Privacy

All clients information is treated with the utmost privacy. Cloverberry does not disclose information to third parties except if it is required to provide a service, such as delivery of goods to you.